Red Business provides business leaders with information and inspiration on audio CD or as an MP3 download each month, building a library of best practice.

On this issue:

• Information:
• people: how to rally the team in difficult times
• finance: find out about European grants online
• sales: Steve McDermott on satisfaction surveys
• management: what you need to know to keep your staff healthy and safe

• Inspiration:
• guru: David Hall - this professor from the the London Business School explains why people make silly mistakes and how to avoid them
• leader: Luke Johnson - from Pizza Express to Channel 4, serial entrepreneur Luke Johnson talks about his varied investment career