The Red Tape offers information and inspiration for entrepreneurs and their advisors in the Yorkshire region.

On this issue:

• The Masterclass - successful business deals are based on effective communication and negotiation. This month's Masterclass shows you how to improve these skills
• McThinking - did you know there are 4 types of worker? Steve McDermott asks how many of each you have
• Red It? - Red Tape listeners review two new business titles
• Inside Business - staff development, encouragement and innovative communication have been key to the success of IT Training company UPCO
• Seeing Red - Len Tingle with his regular column
• The Managers Guide to the Galaxy - decisions, decisions, decisions
• Focus - the most common - and profitable - way of starting a business is through friends, family and business angels. Ian Green reports
• The Audio Diary - our new audio diarist keeps us up to date with what's happening at Champagne Warehouse
• Red-itorial - editor Steve Parks on how Britain is falling behind the world on mobile and internet access
• The CV - in the second part of the CV of Barry Gibbons we hear about his campaign to take some of the family market share from McDonalds