The Red Tape offers information and inspiration for entrepreneurs and their advisors.

On this issue:

• The Masterclass - registering your Trade Marks helps protect your core business and adds value to your company
• McThinking - Steve McDermott has a great customer service story (nearly)
• Five Free - a free five minute preview of a new audio programme, exclusively for Red Tape listeners
• Inside Business - being able to adapt their core product to suit different clients has established Encryta's place at the top of the electronic seals market
• The Managers Guide to the Galaxy - The Managers Guide to... desks
• Focus - David Spencer reports on how you can motivate your employees by offering shares in your company
• Audio Diaries - the Champagne Warehouse is preparing for a busy Christmas period
• Seeing Red - Len Tingle discusses the power of the American stock market
• The CV - Simon Woodroffe, founder of Yo! Sushi, talks about his career to date and his plans for the Yo! brand